Contact Us

If you have any feedback or would like to request information about Energy Queensland, please complete the following form.

Alternatively, if you have feedback or a request that relates to our subsidiary companies, please contact them via their websites at Ergon Energy Retail, Ergon Energy NetworkEnergex or Yurika.

Any feedback or safety concerns relating to network assets (e.g. poles and wires) should be directed to Ergon Energy Network or Energex.

Any billing enquiries should be directed to your Electricity Retailer.

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Our postal address

Energy Queensland

PO Box 1090

Townsville, QLD 4810

Complaints relating to suspected corrupt conduct

If you have a complaint relating to Energy Queensland that involves, or may involve, suspected Corrupt Conduct as defined under the Crime and Corruption Act 2001 (Qld) or a Public Interest Disclosure as defined in the Public Interest Disclosure Act 2010 (Qld), or suspected Modern Slavery as defined under the Modern Slavery Act 2018 (Cth), please call our 24/7 Integrity Line on 1800 822 965 or send details in writing to the following address.

Postal address

The Company Secretary
PO Box 1090
Townsville QLD 4810