If you have any feedback or would like to request information about Energy Queensland, please complete the following form.
Alternatively, if you have feedback or a request that relates to our subsidiary companies, please contact them via their websites at Ergon Energy Retail, Ergon Energy Network, Energex, Metering Dynamics, Nexium or Yurika.
Any billing enquiries should be directed to your Electricity Retailer.
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Our postal address
PO Box 1090
Townsville, QLD 4810
Complaints relating to suspected corrupt conduct
If you have a complaint relating to Energy Queensland that involves, or may involve, suspected Corrupt Conduct as defined under the Crime and Corruption Act 2001 (Qld) or a Public Interest Disclosure as defined in the Public Interest Disclosure Act 2010 (Qld), please send details in writing to the following address.
Risk, Compliance, Integrity & Resilience
GPO Box 1461
Brisbane QLD 4001