Publications
Read Energy Queensland’s Annual Report
The 2023-24 Energy Queensland Annual Report (PDF 5.9 mb) showcases our role at the forefront of Queensland’s energy transformation, our response to the brutal 2023-24 summer storm season and our commitment to safety, as well as our efforts to help address the cost of living.
Watch our short key highlights video for 2023-24.
We're leading the energy transition towards 2032
The future landscape of electricity and its transportation management is in a perpetual state of evolution. Our role in this evolution is pivotal in supporting the lifestyle of our customers and the economic foundations of Queensland across business and government sectors in a safe, reliable and affordable way.
In response to this dynamic environment, we've unveiled our commitment, vision, and strategic plan for the state's energy ecosystem, "Leading the energy transition towards 2032." We extend an invitation to all Queenslanders to explore the Energy Queensland Strategic Plan 2032 (PDF 3.3 mb) as it plays a crucial role in the provision of this vital resource, in aligning with their personal and professional future plans.
Delivering Experience Excellence: Our Customer Strategy
As part of our Strategic Plan 2032 (above), we are focussed on delivering ‘Experiencing Excellence’ as we work towards setting new standards for customers in their energy transition. A key enabler to delivering this experience excellence is our Energy Queensland Customer Strategy (PDF 3.6 mb) – a principles-based framework we’ve developed to manage our customers’ experience and provide practical guidance for our people in supporting them to be customer-focused and achieve optimal customer outcomes.
Read our Reconciliation Action Plan
In September 2023, we released our Reconciliation Action Plan 2023-25 (PDF 9.4 mb), which represents our ongoing commitment to reconciliation.
Our vision for reconciliation is an Australia with respect, equity and unity between Aboriginal and Torres Strait Islander peoples and other Australians, that accepts and acknowledges our shared history.
2023-24 Publications
2022-23 Publications
Past publications are also available: