Asset Management, Planning & Resilience Working Group
The Asset Management, Planning and Resilience Working Group supports the Energy Queensland Customer and Community Council. Together, they help make sure customer and community views are included in our planning and investment decisions.
The working group focuses on topics linked to asset management, long‑term planning, and network resilience for Ergon Energy Network and Energex. Members talk with us about current and future challenges in the energy industry.
The role and scope of this working group are outlined in the Energy Queensland Customer and Stakeholder Engagement Framework (PDF 5.3 mb).
Working group scope
Below is a list of topics and issues in scope for the Asset Management, Planning and Resilience Working Group:
- Asset Management Framework
- Asset management capital and operational expenditure plans
- Asset policies and standards
- Network risk and performance
- Distribution Annual Planning Reports (DAPRs)
- Regulatory Investment Test for Distribution (Rit-D) processes and matters
- Emerging technologies integration and asset management considerations
- Emergency response planning, including disaster recovery and network incidents
- Non-network assets and investments
- Grid investment plans
- Connections Policy and Queensland Electricity Connection Manual
- Security of Critical Infrastructure Act 2018 (SOCI Act)
Members
Working group members bring a mix of consumer, industry, and technical experience. Together, they represent a broad range of customer and community views.
Michelle Farquhar
Head of Queensland, Australian Industry Group
Independent Chair – Customer and Community Council
Michelle represents businesses across many industries, including manufacturing, construction, and technology. The Australian Industry Group (Ai Group) supports more than 60,000 businesses across Australia.
Visit: Australian Industry Group
Mark Grenning
Independent Member
Mark is an experienced consumer advocate. He has worked with many energy customer councils and brings strong knowledge of consumer needs and energy regulation.
Patrick Murphy
Executive Director, National Electrical and Communications Association Queensland
The National Electrical and Communications Association (NECA) represents electrical and communications contractors across Australia. It supports a skilled, safe, and sustainable industry.
Visit: National Electrical and Communications Association Queensland
Frank Edwards
Independent Member
Frank has worked in the energy and communications sectors for many years. He brings experience in planning, development, and customer‑focused projects, particularly in regional Queensland.
Emily Gadaleta
Senior Energy Policy Advisor, Tesla
Emily works in energy policy and focuses on changes in residential energy and customer energy resources. She brings experience from both industry and policy roles.
Governance and framework documents
- Energy Queensland Customer and Stakeholder Engagement Framework (PDF 5.3 mb)
- Terms of Reference Energy Queensland Customer and Community Council 2025 (PDF 317.4 kb)
Related pages
- Energy Queensland Customer and Community Council
- Customer Service & Experience Working Group
- Network Pricing Working Group
- Sustainable Grid & Energy Solutions Working Group
- Ergon Energy Retail Working Group
Contact us
If you require further information on our Customer & Community Council and associated Working Groups, please email customeradvocacy@energyq.com.au.