Asset Management, Planning & Resilience Working Group
The Asset Management, Planning and Resilience Working Group supports the Energy Queensland Customer and Community Council. Together, they help make sure customer and community views are included in our planning and investment decisions.
The working group focuses on topics linked to asset management, long‑term planning, and network resilience for Ergon Energy Network and Energex. Members talk with us about current and future challenges in the energy industry.
The role and scope of this working group are outlined in the Energy Queensland Customer and Stakeholder Engagement Framework (PDF 5.3 mb).
Working group scope
Below is a list of topics and issues in scope for the Asset Management, Planning and Resilience Working Group:
- Asset Management Framework
- Asset management capital and operational expenditure plans
- Asset policies and standards
- Network risk and performance
- Distribution Annual Planning Reports (DAPRs)
- Regulatory Investment Test for Distribution (Rit-D) processes and matters
- Emerging technologies integration and asset management considerations
- Emergency response planning, including disaster recovery and network incidents
- Non-network assets and investments
- Grid investment plans
- Connections Policy and Queensland Electricity Connection Manual
- Security of Critical Infrastructure Act 2018 (SOCI Act)
Members
Working group members bring a mix of consumer, industry, and technical experience. Together, they represent a broad range of customer and community views.
Governance and framework documents
- Energy Queensland Customer and Stakeholder Engagement Framework (PDF 5.3 mb)
- Terms of Reference Energy Queensland Customer and Community Council 2025
Related pages
- Energy Queensland Customer and Community Council
- Customer Service & Experience Working Group
- Network Pricing Working Group
- Sustainable Grid & Energy Solutions Working Group
- Ergon Energy Retail Working Group
Contact us
If you require further information on our Customer & Community Council and associated Working Groups, please email customeradvocacy@energyq.com.au.