Our governance

Energy Queensland is committed to conducting business legally, ethically and responsibly, with strong governance practices that reflect the trust placed in us by Queensland communities.

Our governance framework supports the delivery of our business objectives while ensuring we meet our ethical, social and environmental responsibilities. This framework is founded on clearly defined policies, processes and behaviours that promote integrity, accountability and transparency across the organisation.

As a Government Owned Corporation, Energy Queensland reports to the Queensland Government through our shareholding Ministers and is governed by an independent Board of Directors. The Board provides effective oversight and strategic direction for the Energy Queensland Group and its subsidiary businesses, balancing the interests of shareholders, customers, employees, industry partners and the broader community.

Our corporate governance practices align with the Queensland Government’s Corporate Governance Guidelines for Government Owned Corporations ensuring a robust and contemporary approach to governance and risk management.

Our shareholding Ministers are the Treasurer, Minister for Energy and Minister for Home Ownership, and the Minister for Finance, Trade, Employment and Training.

To achieve our solid governance foundation requires a robust corporate governance framework of our policies and practices that have been adopted by the Board and management, who encourage our staff to carry out their duties in an ethical and responsible manner, protecting the community interest and our company’s integrity.

Energy Queensland Limited is a Government Owned Corporation (GOC) reporting to the Queensland Government via two shareholding Ministers, on behalf of the communities across Queensland.

Energy Queensland Limited is the parent company of a number of operating subsidiary companies whose main business is the provision of regulated electricity distribution, retail services to customers and other unregulated business activities. These companies include:

  • Ergon Energy Corporation Limited trading as Ergon Energy Network
  • Energex Limited trading as Energex
  • Ergon Energy Queensland Pty Ltd trading as Ergon Energy Retail
  • Yurika Pty Ltd trading as Yurika
  • Metering Dynamics Pty Ltd trading as Yurika Metering
  • Ergon Energy Telecommunications Pty Ltd trading as Yurika Telecoms

Energy Queensland Limited is governed by an independent Board of Directors whose primary role is to provide effective governance, oversight and strategic direction of our affairs and our subsidiary companies to ensure the interests of our shareholding Ministers are protected, while having regard for the interests of all stakeholders including our community stakeholders, customers, industry partners and employees.

Our corporate governance practices are in line with the Australian Stock Exchange (ASX) Corporate Governance Council Principles and Recommendations (4th edition), where applicable, and the Queensland Government’s Corporate Governance Guidelines for Government Owned Corporations. These provide a framework of eight principles that guide our corporate governance arrangements.

Further information about our corporate governance framework and practices is available in our Corporate Governance Statement in our Annual Report.

Asbestos Management Policy - P045

This policy provides information about the management of asbestos removal in our buildings and facilities.

.pdf 01/04/2026 661.3 KB

Business (Quality) Policy - P046

This policy outlines our commitment for and effective Management System and supports our strategic and operational objectives.

.pdf 19/05/2026 101.3 KB

Complaints Management Policy - P014

Learn how Energy Queensland manages complaints fairly, transparently and efficiently to improve services.

.pdf 26/11/2024 105.9 KB

Compliance Management Policy - P015

Energy Queensland compliance policy promoting governance, risk management, ethics and compliance.

.pdf 02/10/2024 873.1 KB

Director Code of Conduct Policy - P001

Energy Queensland Director Code of Conduct outlining ethics, governance and board standards

.pdf 06/05/2025 90.3 KB

Director Conflicts of Interest - P002

Energy Queensland director conflicts policy covering disclosure, governance and compliance.

.pdf 16/05/2025 129.9 KB

Director Entertainment, Hospitality and Gifts Policy - P003

This policy applies to any corporate hospitality, entertainment or gift provided by Energy Queensland Group to Directors.

.pdf 16/05/2025 133.1 KB

Diversity, Equity and Inclusion Policy - P016

Read how we bring together people from different backgrounds with a variety of different ideas and perspectives.

.pdf 05/07/2024 206.7 KB

Employee Code of Conduct Policy - P004

The standards expected of all persons working with Energy Queensland Limited.

.pdf 31/01/2025 397.7 KB

Environment, Cultural Heritage and Native Title Policy - P058

Our commitment is to reduce impacts from our operations on the environment and cultural heritage and continue to grow respectful relationships with all communities we service.

.pdf 08/05/2026 652.4 KB

Fraud and Corruption Prevention Policy - P017

Energy Queensland’s policy for preventing fraud and corruption through ethical conduct, transparency and accountability

.pdf 02/10/2025 834.9 KB

Health and Safety Policy - P009

Energy Queensland’s Health and Safety Policy outlines its commitment to wellbeing, safety and continuous improvement.

.pdf 28/06/2024 1.2 MB

Procurement Policy - P011

Energy Queensland’s Procurement Policy guides ethical, sustainable and responsible procurement practices.

.pdf 29/11/2024 112.7 KB

Public Interest Disclosure and Whistleblower Policy - P047

Read how Energy Queensland fosters an ethical, transparent and accountable culture.

.pdf 23/10/2024 160.8 KB

Risk Management Policy - P043

Learn how Energy Queensland manages risk to support informed decisions, resilience and business success.

.pdf 22/07/2026 675.0 KB

Securities Dealing Policy - P048

This policy communicates the expectation of Energy Queensland with respect to trading in Financial Products of certain companies with which we have significant medium to long-term business relationships.

.pdf 22/11/2024 795.6 KB

Sponsorship Policy - P021

Energy Queensland sponsorship policy guiding community investment, partnerships and governance.

.pdf 26/11/2024 134.0 KB

Sustainability Policy

Sustainability policy driving long-term value through responsible environmental and social action.

.pdf 08/05/2026 850.3 KB