Frequently Asked Questions

Our recruitment processes vary depending on the type of role you have applied for.

Choose the pathway that applies to you below.

1. Graduate and intern recruitment
2. Apprenticeship recruitment (Energex - South East Queensland)
3. Apprenticeship recruitment (Ergon Energy Network - regional and remote Queensland)
4. For all other positions, read the general Energy Queensland recruitment process.

Our recruitment process times vary according to the role and the steps involved but typically will take up to 6 weeks for office and white-collar roles (from the date the ad closes) to 8 weeks for blue collar and field-based roles (due to the additional medical requirement).

Our Recruitment Team will keep you updated throughout the process including if there are any changes to our timelines, but please reach out to your recruiter if you have any questions about the status of your application.

You can also check the status of your application by logging into our Jobs Portal and selecting "My Profile" and then "My Applications".

To apply, select "Apply Now" on the job listing and you’ll be directed to our Jobs Portal. If you’re new, select "New User" and follow the prompts to register. Once done, select "Save" and "Next" to complete your application.

In our Jobs Portal:

1. Select “Log in”
2. Select “Click here to reset your password” and follow the prompts.

You can contact the Recruitment Advisor directly, via their details included in the job ad, or you can call us on 1800 656 810 and speak with one of our Recruitment Team members.

We often ask for a cover letter for office-based and white-collar positions, but not for blue collar/field roles.

For most blue collar/field roles, we only require a resume and there won’t be an option to include a cover letter.

If you would like to attach a cover letter or additional information, we recommend you combine all the documents and upload them as one file at the attach resume stage.

A cover letter should be a one-page introduction about yourself and include information that is not in your resume, such as your motivations or desire to relocate for example.

You are not required to provide any documentation with your application, but all successful applicants will be asked to provide evidence/documents to support their:

• Right to work in Australia (passport, birth certificate or Visa)
• Copies of qualifications.

We can only accept applications through advertised roles online.

If there are no suitable roles, you can subscribe to our Jobs Alert. Set your preferences and we will keep you updated whenever we post new jobs that match your criteria.

We also encourage you to regularly check our website for any future vacancies.

If you register for our Jobs Alert, you will automatically be kept informed of new vacancies that match the preferences you have given.

We recommend applicants check their "spam/junk mail' folder in the first instance.

If you don’t find an email from us, you may have failed to complete all steps and/or hit the final submit button. Please log back in and complete all the questions and ensure you have hit the final submit button.

Yes, but you will need to submit separate applications for each role. If you are progressing to interview for more than one of the roles you have applied for, we will discuss this with you prior to the interviews.

We encourage you to narrow your choices down to positions that truly match your skills, experience, and preferred location.

The recruitment time frames can take several weeks and can sometimes be dependent on the number of applications received. Our Recruitment Team will keep you updated throughout the process, but if you have any questions about your application please contact us via the details in the job ad, or via our Careers Enquiry Form.

You can also check the status of your application by logging into our Jobs Portal.

You can track the status of your application by logging into our Jobs Portal.

We are committed to providing feedback to every candidate who attends an interview with us.

We are unable to provide customised feedback for every application we receive due to the large volumes of applicants. We will provide general feedback on your application, when possible.

Candidates who progress to the reference check stage will be required to provide names and contact details of at least two referees with the following criteria:

• Your most recent direct manager or supervisor
• Someone else who has supervised you during the past five years.

Please note, personal references will not be accepted.

We require employees in trade-based roles such as Electrical Fitter Mechanics, Electrical Linespersons etc. to hold a current Queensland Electrical Licence to work on Energex and Ergon Energy Networks.

Your application will be considered if you hold a valid/current Australia State or Territory Electrical Licence. However, you will be required to obtain a Queensland Electrical Licence prior to appointment.

You can lodge an application for a Queensland Electrical Licence, under mutual recognition, via WorkSafe Qld.

No, the pre-employment medical must be conducted by our approved provider, Resile. An appointment with Resile will be made on your behalf by our Recruitment Team.

Any additional assessment conducted by your GP and/or Specialist, must be provided to our approved provider Resile for review and final determination.

Any additional checks requested by our approved provider Resile are to ensure a thorough assessment has been completed of your physical ability to safely perform critical work in the position you've applied for.

Yes, you can reapply and if successful at interview, you will be required to undergo another pre-employment medical assessment. Your suitability for the role will be determined based on this new assessment.

We apply a merit-based process to our recruitment and selection to ensure a fair and equitable process for all applicants. Your suitability for a role is based on relevant qualifications, skills and experience. If you are willing and able to relocate, please include that in your cover letter or resume.

Visa and employment sponsorship can be considered on its merits and will be dependent on the skillset and available candidates, and in line with the Department of Home Affairs Skills in Demand lists.

No, only current employees of Queensland Government Owned Corporations (GOCs) in the energy sector, can transfer their entitlements to Energy Queensland. This includes employees from:

• Powerlink
• CS Energy
• Stanwell
• Cleanco
• Queensland Hydro.

We will arrange all travel and accommodation associated with any training required as part of your new role. Your Leader will discuss options with you prior to commencement.